Microsoft Outages

Dear CourtAlert Clients,

We are aware of the recent Microsoft service outage and want to reassure you that CourtAlert is actively monitoring the situation. At this time, we do not expect any impact to CourtAlert services.

Email Monitoring & Failed Messages

CourtAlert continuously monitors outbound email delivery sent from Case Management. If any emails fail to send, they will appear in the Mail Queue Status within the Admin panel. Our team is also actively monitoring for any failed email activity and will address issues proactively.

Concerned You May Have Missed a PACER Notice?

Due to PACER and local rule requirements that obligate firms to independently review PACER dockets, and not rely solely on NEF notifications, many firms have expressed concern that NEFs may have been missed during the recent outage.
CourtAlert is offering a solution.
The CourtAlert for PACER system is designed to directly monitor and review PACER dockets. In response to the outage, CourtAlert has prepared a tool that can check all new dockets from today to help ensure nothing was missed.
$5/case. 20 case minimum.

If you are interested in this service or would like more information, please contact us at Support@CourtAlert.com

Best regards,
The CourtAlert Team