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Microsoft Outages

Dear CourtAlert Clients,

We are aware of the recent Microsoft service outage and want to reassure you that CourtAlert is actively monitoring the situation. At this time, we do not expect any impact to CourtAlert services.

Email Monitoring & Failed Messages

CourtAlert continuously monitors outbound email delivery sent from Case Management. If any emails fail to send, they will appear in the Mail Queue Status within the Admin panel. Our team is also actively monitoring for any failed email activity and will address issues proactively.

Concerned You May Have Missed a PACER Notice?

Due to PACER and local rule requirements that obligate firms to independently review PACER dockets, and not rely solely on NEF notifications, many firms have expressed concern that NEFs may have been missed during the recent outage.
CourtAlert is offering a solution.
The CourtAlert for PACER system is designed to directly monitor and review PACER dockets. In response to the outage, CourtAlert has prepared a tool that can check all new dockets from today to help ensure nothing was missed.
$5/case. 20 case minimum.

If you are interested in this service or would like more information, please contact us at Support@CourtAlert.com

Best regards,
The CourtAlert Team

Last Update: Thursday, Jan 22 at 5:30 PM ET

My CourtAlert

A law firm or organization can have unlimited user profiles at no additional charge.

There are 3 levels of designation:
  • Inquiry Only (without the ability to watch cases)
  • Case Watch user (no additional cost if the same case is watched by several users at the same time period)
  • Administrator - can access all other watchlists and determine the level profile for other users in the firm
Speed entry to watch List - Add a case to watchlist by the court index number

My Watch Lists - Review and edit your watchlists

My Calendar - Monthly - A monthly calendar listing all appearances for cases you watch. Red text means that court has updated what took place at the appearance ("Action at Appearance"), clicking on a case will display the case snapshot.

My Calendar - Agenda - Displays all appearances for cases watched for the next seven days. Red text means that court has updated what took place at the appearance ("Action at Appearance"), clicking on a case will display the case snapshot. The user can change the date range.

My Recent Alerts - Displays recent alerts sent to you. You can change the jurisdiction. Clicking on "To View" will display a copy of the email alert, clicking on a case name will display the case snapshot.

My Recent Business Development Alerts - Lists the Business Development alerts sent to the user. Only applicable for users who subscribe to Business Development Tools.

My Profile - Edit details on your profile, such as the password. Users can have several email address (up to a combined 100 characters). In addition, each case being watched can have many additional email addresses to receive alerts on that particular case. Add names when adding a case to watch by editing the watchlist.

Free/Optional Alert Settings - To edit you fee/optional alert preferences. Clicking on an alert name will display explanation of the alert.

Register for Second Circuit, Delaware Chancery and Delaware Supreme rush opinion service - Additional $35 monthly fee for the entire law firm/organization. Opinions and Summary Orders from Second Circuit and Opinions from Delaware Chancery and Supreme courts are rushed to you as soon as they are published.

Profile Administration - This option is displayed only if you are the CourtAlert administrator for the firm/organization and you will be asked to login again for added security. At allow to add or change user profiles (including the user type: Inquiry Only, Case Watch or Administrator) and manage from one program the watch lists of all users in the firm. There is no additional charge if more than one user watches a case at the same time.

Additional Users from Your Firm - At no additional charge you can have as many users as you wish. Users can later be classified as Inquiry Only, Case Watching or Administrator using the Profile Administration page.